15 Apr
Patient Experience Then and Now: The Medical Office Visit
While the office visit has changed immensely over the last 30 years, what hasn't changed is the need for a caring, empathetic office staff.
15 Apr
For Meaningful PX Improvement, Start by Supporting Your Staff
96% of patient complaints are related to customer-service issues.
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Our clients include: Health Plans | Healthcare Organizations | IPAs | Medical Groups | Independent Practices
Serving 500,000 patients
Protoqual links real-time patient feedback with AI-powered video training—giving your people the skills and knowledge to deliver the best patient experience.
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