The fast, fun, and rewarding way to support your team

Build your team's skills, learn from your patients, and boost patient experience scores in just 5 minutes a week.

Our system allows you to focus on what you do best - caring for patients.

We'll handle training your staff on the things that matter most to your patients – by automatically turning their feedback into targeted education.

Customized training

Each week, we’ll automatically send your staff a 5-minute activity about a topic in PX, directly to their inbox.

Real-time surveys

We’ll help you select the best survey method for your practice, aiming for minimal or zero disruption to your workflow.

More 5-star reviews

We’ll automatically ask your happiest patients to leave a Healthgrades review for their providers.

Rewards and recognition

We'll celebrate and reward your team with contests, prizes, and certificates – our way of saying thank you.

Tons of useful topics.
All 3-minutes or less.

Protoqual makes a difference at your practice

Protoqual is a great tool for any medical practice. The program is simple and time efficient; it has allowed us to reach our patients in ways we never have before and the learning modules for staff are fun and informative. We absolutely love it!

Harneel Sandhu - Practice Leader

FAQs

What’s the time commitment for my team?

The training is designed to be fast and efficient, taking no more than 5 minutes of staff time each week and zero provider time.

How are patients surveyed?

Protoqual offers multiple ways to collect patient feedback, such as text, email, and QR code. We can also integrate with some EHRs. Our support team will help you select the best survey method for your practice, aiming for minimal or zero disruption to your workflow.

What prizes can we win?

We love rewarding offices in our community! Each month we award all sorts of prizes, from Starbucks gift cards to catered lunches, as a way to say thanks.

How does Protoqual handle Patient Health Information (PHI)?

Your patients’ privacy is as important to us as it is to you. We’ve designed our surveys to be 100% anonymous, and we’re proud to be HIPAA compliant.

Who on my team will participate?

Protoqual training focuses on supporting administrative and clinical staff, recognizing that 80% of patient interactions occur without physicians present. While providers don’t need to spend any time on the system, they have on-demand access to all training resources.

What are your videos like?

All our videos are 3 minutes or less and packed full of practical tips for your clinical and administrative staff. Feel free to view a sample video here.

Have questions?

Feel free to book a call or contact us directly and we’ll help with anything you need

Schedule a call
Call us

775-525-9358

Email us

help@protoqual.com