Your organization's total patient experience program.

The only all-in-one system that improves survey volume, staff performance, provider reputation, and office accountability.

Flexible Survey Engine

Protoqual’s survey platform helps offices, clinics, and organizations effortlessly increase patient feedback to track patient sentiment in real time.

  • Create fully customized surveys or use our CAHPS-based templates
  • Send surveys by text, email, tablet, web link, or QR code
  • Survey patients in multiple languages
  • Eliminate HIPAA threats with full survey anonymity
  • Requires little or no office staff time

The Most Engaging Patient Experience Content

Protoqual’s ever-expanding content library builds relevant skills with animated video lessons validated by patient experience experts.

  • Lessons specifically tailored to improving CAHPS scores
  • Topics identified and created by physicians and healthcare administrators
  • Content written by Emmy-award-winning producers and built by world-class animators
  • 3-minute videos minimize disruption of office workflow
  • Education tracks for providers, leadership, and office staff

AI-Powered Learning Programs

Protoqual transforms patient feedback into custom learning plans tailored to the unique needs of each office.

  • Performance gaps identified through patient feedback analytics
  • Targeted learning plans developed by AI
  • Lessons assigned and delivered automatically
  • Weekly engagement keeps patient experience top of mind
  • Gamification and incentives make learning enjoyable and rewarding

Automatic Online Reputation Booster

Protoqual PX improves provider reputations by securing more 5-star online reviews automatically—with no additional staff or physician effort required.

  • Improve online profiles on any review site
  • System automatically identifies patients most likely to share positive reviews
  • Direct links make it easy for patients to make their positive opinions public

Real-Time Analytics

Protoqual PX provides the power to quickly and easily track patient experience and learning engagement in real time

  • Dashboards customized to every level of your organization
  • Compare patient experience scores and system utilization across groups, offices, and providers
  • Identify poor performing offices and learning opportunities
  • Track interventions over time
  • Support organizational goals and performance plans

Have a question? Want to see a demo?

We'd love to hear from you

Office Address

100 N. Arlington Ave., Suite 350D
Reno, NV 89501

Contact Info

    Have a question? Want to see a demo?

    We'd love to hear from you

    Office Address

    255 W. Moana Ln., Suite 211
    Reno, NV 89509

    Contact Info

      Our clients include: Health Plans | Healthcare Organizations | IPAs | Medical Groups | Independent Practices

      Serving 500,000 patients

      Protoqual links real-time patient feedback with AI-powered video training—giving your people the skills and knowledge to deliver the best patient experience.

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