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    Tag: patient experience

    15 Apr
    Blog post about how to improve the patient experience

    For Meaningful PX Improvement, Start by Supporting Your Staff

    96% of patient complaints are related to customer-service issues.

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    Our clients include: Health Plans | Healthcare Organizations | IPAs | Medical Groups | Independent Practices

    Serving 500,000 patients

    Protoqual links real-time patient feedback with AI-powered video training—giving your people the skills and knowledge to deliver the best patient experience.
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