You support patients. We support you.

Protoqual seeks to empower the people who spend the most time with patients, using technology that makes training more effective and scalable

Our mission

At Protoqual, we’re committed to helping your teams provide excellent, empathetic care while respecting their time and busy schedules.

People-focused

Scalable

Empathetic

Efficient

Empowering

Together, we can work towards a world where every healthcare team has the tools they need to do great work, and every healthcare interaction leaves patients feeling satisfied.
reload

Our commitment

We understand the demands on healthcare professionals and organizations at every level. That’s why we’ve created a program that keeps your needs in mind.

Support
We support the people who spend the most time with patients

80% of doctor visits take place without a doctor present. We know how important it is to train a dependable, empathetic office staff to set the tone for every visit and improve overall experience for every single patient.

Our story

Where we started

During his time as a doctor and medical director, Dr. Alan Altman noticed that some of the most essential players in healthcare–the office staff–were not getting the support they needed. By joining forces with his son, Alex, whose background is in organizational consulting and technology, they built a learning platform that would provide office staff the skills they need to provide excellent care.

Where we are

Today, some of the world’s largest healthcare companies and health plans trust Protoqual as their PX management program. By linking patient data with action, Protoqual is helping these organizations transform the way they measure and improve patient experience. We give teams the tools they need to perform better, without overwhelming them.

Where we’re headed

Protoqual’s goal is to be every healthcare organization’s central hub for managing the moving parts of their PX program. Committed to growth and innovation, we’re constantly updating and adding to our extensive library of content, while keeping on the edge of current technology to make it even easier to understand and process patient feedback.

Where we started

During his time as a doctor and medical director, Dr. Alan Altman noticed that some of the most essential players in healthcare–the office staff–were not getting the support they needed. By joining forces with his son, Alex, whose background is in organizational consulting and technology, they built a learning platform that would provide office staff the skills they need to provide excellent care.

Where we are

Today, some of the world’s largest healthcare companies and health plans trust Protoqual as their PX management program. By linking patient data with action, Protoqual is helping these organizations transform the way they measure and improve patient experience. We give teams the tools they need to perform better, without overwhelming them.

Where we’re headed

Protoqual’s goal is to be every healthcare organization’s central hub for managing the moving parts of their PX program. Committed to growth and innovation, we’re constantly updating and adding to our extensive library of content, while keeping on the edge of current technology to make it even easier to understand and process patient feedback.

Ellipse

Our leadership

Our team comes from all different professional spheres, but they all have one thing in common: a commitment to harnessing education and technology to improve patient care across the nation

Reload
Alan Altman

MD, MS, FACP - Founder & CEO

Reload
Alex Altman

Co-founder & COO

Reload
Missy Myers

Head of Product

Reload
Rachel Kerswill

Head of Client Success

Reload
Nick Janes

Head of Content

Reload
Alan Altman

MD, MS, FACP - Founder & CEO

Reload
Alex Altman

Co-founder & COO

Reload
Missy Myers

Head of Product

Reload
Rachel Kerswill

Head of Client Success

Reload
Nick Janes

Head of Content

Work at Protoqual

At Protoqual, we’re looking for developers, data scientists,
and customer success experts who care about making every
healthcare interaction exceptional.
If this sounds like you, send us your resume at info@protoqual.com

EllipseEllipseEllipseEllipse
EllipseEllipse